Privacy Policy

Effective Date: June 30, 2026

We respect your privacy and are committed to protecting the personal information you entrust to us. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

Information We Collect

Depending on your interaction with us, we may collect:

• Name, address, email address, telephone number and other contact information.
• Driver's license information when required for test drives, vehicle purchases or service transactions.
• Vehicle ownership, registration, service history and warranty information.
• Trade-in vehicle information.
• Insurance information.
• Payment and transaction information.
• Financing information submitted in connection with credit applications, where permitted by law.
• Website usage information, cookies, device identifiers, IP address and browsing activity.
• Communications with us, including phone calls, emails, text messages and online chat communications.
• Employment application information if you apply for a position.

How We Use Information

We use personal information to:

• Sell, lease and service vehicles.
• Schedule appointments.
• Process repairs and warranty claims.
• Arrange financing and insurance products.
• Complete vehicle registration and title transactions.
• Comply with manufacturer requirements.
• Perform safety recalls and customer notifications.
• Improve our products, services and website.
• Communicate regarding appointments, purchases and ownership experiences.
• Detect fraud, protect our business and comply with legal obligations.

We collect only information reasonably necessary for these purposes.

Information We Share

In connection with vehicle financing, leases, or credit applications, we collect Nonpublic Personal Information (NPI). We share this data with non-affiliated third-party financial companies, lenders, and insurance providers to execute your requested transaction (p. 2).

You have the legal right to opt out of having your NPI shared with non-affiliated third parties for purposes outside of your direct transaction fulfillment. To exercise your right to opt out, you may:

• Call our Privacy Officer at General Manager of this store 
• Submit an electronic request to our privacy office  at privacy@colonialautomobile.com

Note: If you are a joint vehicle owner or co-signer, an opt-out choice made by one party will apply to all parties on the account.

We may share information with:

• Vehicle manufacturers.
• Finance companies and lenders.
• Insurance providers.
• Warranty administrators.
• State and federal agencies when required by law.
• Service providers who perform services on our behalf, including website providers, customer relationship management platforms, payment processors, communication providers, marketing vendors and technology providers.

We require our service providers to use personal information only for authorized business purposes and to maintain appropriate safeguards.

We do not sell your personal information for monetary compensation.

Cookies and Online Technologies

Our website uses cookies and similar technologies to improve website performance, personalize your experience, analyze traffic and support advertising and marketing activities. You may manage certain cookie preferences through your browser or available website settings.

Data Security

We maintain administrative, technical and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration or destruction. While no security system can guarantee absolute security, we continually evaluate and improve our safeguards.

Retention

We retain personal information only as long as necessary to fulfill legitimate business purposes, comply with legal requirements, resolve disputes and enforce our agreements. When information is no longer required, we securely delete or destroy it in accordance with our record retention practices.

Your Privacy Rights & Sensitive Data Consent

 

Your Privacy Rights

Under the Connecticut Data Privacy Act (CTDPA), Connecticut residents possess specific enforceable rights regarding their personal data. You may exercise these rights free from corporate discrimination:

• Right to Access & Portability: Request confirmation of processing and obtain a digital, portable copy of your precise data profile .
• Right to Correction: Direct us to correct inaccurate or obsolete personal data records.
• Right to Deletion: Request the permanent deletion of personal data collected from or about you .
• Right to Opt-Out of Targeted Advertising & Profiling: Opt out of the processing of your data for targeted ads or profiling that produces legal or similarly significant effects.

Sensitive Data Protections

Certain information we collect-including driver's license numbers, government-issued IDs, and precise financial account credentials-is legally classified as Sensitive Data under Connecticut law. We are strictly prohibited from processing your Sensitive Data without your prior, explicit, affirmative Opt-In Consent, which you may withdraw at any time.

Minors and Teen Privacy Rights

Our services are not designed for children under 13. Furthermore, we do not knowingly engage in targeted advertising or sell the personal data of consumers between 13 and 17 years of age unless we receive explicit, documented opt-in consent from the teen consumer.

Automated Universal Opt-Out Preference Signals

Our website structures and tracking tools recognize and automatically honor Universal Opt-Out Preference Signals, such as the Global Privacy Control (GPC). If your web browser transmits a verified GPC signal, our systems will immediately interpret it as a valid request to opt out of targeted marketing cookies and tracking mechanisms.

How to Submit a Request

To exercise any of your Connecticut statutory rights, please submit a request through our secure Insert Link Name: Consumer Privacy Rights Form or email our Privacy Officer directly. We will verify and respond to valid consumer requests within 45 days.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised effective date.

Contact Us

Questions regarding this Privacy Policy or requests concerning your personal information may be directed to:

Privacy Officer :